A tale of doing business in Philadelphia: All she wanted to do, says Rose Parotta, owner of the Happy Rooster at 16th and Sansom, was play by the rules; get her chef a new food-safety certificate from the city. But you apparently can't get there from here. We retraced her steps. You dial 215-685-7495 for the Office of Environmental Health Services of the Department of Public Health. You press Option #4 for "inspections and other services." You're directed to press Option #1 for info on food-safety certification. And what do you get? A voice of doom that says, "1 is not a valid option." Please hang up and call again. And again. And again.
-- Rick Nichols
