Many of you have posted comments here, sent us e-mail or called regarding the last four days at PHL and US Airways performance. At about 2 p.m. today, there were still about 1,000 misplaced bags (we counted) in US Airways B-C bag-claim area. There are scattered reports of piles of bags in other airports also, waiting to be reunited with their owners. We spoke yesterday to a local leader of the customer-service agents' union, for a print and online story. Read what she says the problem is. here.
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US Airways' PHL employees speak up
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Tom Belden, a former Inquirer business writer, has written about Philadelphia International Airport, airlines, the travel industry, the conventions and meetings business for 25 years. He has traveled to all 50 states and extensively in Europe and Mexico.
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