Northwest Airlines' cancellations: What's behind them? (Winging It)

Northwest Airlines' cancellations: What's behind them?

Pilots at Northwest say the airline's spate of cancellations over the last three days is due to a shortage of crews to fly its planes, the result of poor planning by management. Northwest says it was the weather, which caused enough delays that some pilots ran up against federal and union-contract rules on how many hours per month they can fly. Whatever the cause, it's up to management to fix it. And, as usual, it will be the front-line Northwest employees in airports and on board its planes who will bear the brunt of travelers' anger over the situation. Read more "he said / she said" in a Detroit Free Press story.

Posted by Tom Belden on June 26, 2007 12:43 PM | Permalink

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