The Boston Globe has a story today about a running feud with its skycaps at Logan International Arport. American lost a jury trial recently in which the skcaps contended that the $2 per bag fee charged for curbside checkin interfered with their right to make a living. Most other carriers have imposed similar fees at PHL and other major airport, and skycaps everywhere are crying foul, saying customers don't understand that the fees haven't repaced the tips the workers were accustomed to receiving. American upped the ante in the Boston fight by raising skycap wages and prohibiting tips. We plan to look into this situation more closely. Find the Globe story here.
« Airlines slow down to save fuel | Main | Road Warrior column: When the Big Six get bigger »
American Airlines' fight with its skycaps
TrackBack
TrackBack URL for this entry:
http://blogs.phillynews.com/inquirer/mt-tb-trythis.cgi/6253.
Philly.com discussions are intended to be civil, friendly conversations. Please treat other participants with respect and in a way that you would want to be treated. You are responsible for what you say. And please, stay on topic.
These boards are monitored by Philly.com staff. We reserve the right at all times to remove any information or materials that are unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane, indecent or otherwise objectionable to us in our sole discretion and to disclose any information necessary to satisfy the law, regulation, or government request. Personal attacks, especially on other board participants, are not permitted. We reserve the right to permanently block any user who violates these terms and conditions.
Copyright © 2006-2008 Philadelphia Newspapers L.L.C. All Rights Reserved.
Author
Tom Belden, a former Inquirer business writer, has written about Philadelphia International Airport, airlines, the travel industry, the conventions and meetings business for 25 years. He has traveled to all 50 states and extensively in Europe and Mexico.
Search
About
This page contains a single entry from the blog posted on May 2, 2008 11:25 AM.
The previous post in this blog was Airlines slow down to save fuel.
The next post in this blog is Road Warrior column: When the Big Six get bigger.
Many more can be found on the main index page or by looking through the archives.
Powered by
Movable Type 3.35
Movable Type 3.35
Comments (1)
Com'on people, stop being lazy and take your bags (luggage) inside the terminal and check them in yourself..Unless you really nead the skycaps, then tip them accordingly. otherwise, you can use the exercise
Posted by YHS | May 3, 2008 2:02 PM
Posted on May 3, 2008 14:02