PHL on-time performance improved in March (Winging It)

PHL on-time performance improved in March

PHL's on-time performance improved significantly in March -- something that would have been more surprising had it not. March 2007 was both a nasty weather month and when US Airways botched its switch to a new reservations system. US Airways' overall record is getting better, too. Read the details in today's story.

Posted by Tom Belden on May 8, 2008 10:17 AM | Permalink

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Comments (1)

Alvin Kolchins:

I had reason to call the Internet desk at USAirways and lucked out by getting Renee' in Reno, NV. She was polite, helpful and got me a first class seat on a flight to Albuquerque, New Mexico, using only 25K miles. She provided other suggestions that gave me additional input as well. I think we have to acknowledge the good people, the ones that help us whenever we reach out to them.

Posted by Alvin Kolchins | May 9, 2008 9:41 AM

Posted on May 9, 2008 09:41

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